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Engaging Your Employees For Better Business by Marcia Zidle

The attitude “I don’t give a rip about my job” happens every single day.  Is it happening in your company?  Did you know that 5o% of workers today would rather be someplace else?  And another 20% take out their frustration every day and may be doing more harm than good. What about your people? I have […]

Good to Great: 5 Cardinal Rules of Leadership by Marcia Zidle

All managers aspire to be better leaders — but what is it that makes a leader effective? The Leadership Code offers five pivotal rules that lay out how the leadership game is played. How well do you apply them to your day–to–day actions? 1. Strategist–Leaders shape the future As a strategist, you must answer the […]

Employee Recognition: Are You Rewarding the Right People? by Marcia Zidle

As a manager, you know it’s important to recognize contributions individual team members make toward the success of the team. However, many times in our efforts to recognize and reward successes, we may overlook “behind the scene” contributions which were necessary to achieve that success. Consider this: As Joe was watching Diane receive her achievement […]

What’s Your Hiring Batting Average? by Marcia Zidle

“By and large, executives make poor hiring decision. By all accounts, their batting average is no better than .333. That means one-third of such decisions turn out right, one-third minimally effective and one-third outright failures. In no other area of management would we put up with such miserable performance” – Peter Drucker, leadership icon. Every […]

Working With Different Generations by Marcia Zidle

A recent encounter got me thinking about inter-generational interactions and communication in the workplace. As a volunteer usher at a performing arts organization, I was given the wrong sign in sheet by young millennial who was chatting away with another staff member. Later, it was brought to my attention, by the same person, who said […]

Are You Fooling Yourself? Why Feedback Is Important! by Marcia Zidle

In Garrison Keillor’s fictional community of Lake Wobegon, “the women are strong, the men are good-looking, and all the children are above average.” As it turns out, this depiction is not limited to Lake Wobegon. One of the most documented findings in psychology is the average person’s ability to believe extremely flattering things about him or herself. […]

Does Your Company Need CPR? by Marcia Zidle

Great management is no accident. It’s the result of deliberate effort to focus on what’s important vs urgent. Managing values-  what the business, firm or agency professes to stand for – is one of those important things. So many companies have a values statement on the wall. But ask any employee or even top managers what their values  are […]

The Fail-Safe Way to Delegate by Marcia Zidle

“I know I should delegate but: “I can do it faster…He won’t be able to get it done on time…she’s bound to make some mistakes.” These are things I’ve been hearing frequently  from overworked, stressed out managers. I jokingly mentioned, in a recent presentation, if there was  something in the air that’s causing this outbreak of “I […]

Accountability: Stop the Finger Pointing and the Blame Game by Marcia Zidle

What do you see in your organization – people taking responsibility or pointing fingers at others? If it’s the latter, how do you stop the blame game and how do you start getting accountability? The word accountability – employees doing what they are suppose to do – seems to stir up frustrations for many managers. I have seen […]

Donuts, Ice Cream, Pizza: They Can Keep The Team Running Smoothly by Marcia Zidle

Leadership is a team sport not a superstar sport. What happens over time is that some managers begin to believe it’s all about them. It’s not, it’s just the opposite. It’s about the people they lead. Allan Ditchfield, former executive at AT&T, realized that you cannot lead without getting involved. “When leaders remain behind their […]

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